Pricing

Every feature public. Every price on the page.

Three products, one simple model — the same three tiers across every product. No gating behind a sales call.

Annual contract · 25-user minimum · Fair Usage policy

MiaRec Conversation Analytics — Know what's happening across every customer conversation.

Essentials

Core AI analysis for teams getting started

$25 per user / month
  • Multilingual transcription & AI call summaries
  • Sentiment scoring on every conversation
  • Standard reports & dashboards
Book a Demo
Most popular

Professional

Deeper insight for established programs

$35 per user / month
  • Everything in Essentials
  • Call reason & outcome detection
  • CX metrics from real conversations (CSAT, NPS, NES)
  • Topic analysis
Book a Demo

Enterprise

Custom AI and integrations at scale

$50 per user / month
  • Everything in Professional
  • Topics (up to 50) & custom insights (up to 10)
  • Zapier, Make, n8n integration (webhook push)
  • API access
Book a Demo

MiaRec Auto QA — Every conversation, scored against your standard.

Essentials

Core AI analysis for teams getting started

$25 per user / month
  • 1 AI scorecard (up to 30 questions)
  • 100% scoring coverage
  • Supervisor–agent notes & collaboration
Book a Demo
Most popular

Professional

Deeper insight for established programs

$35 per user / month
  • Everything in Essentials
  • 3 AI scorecards
  • AI-assisted coaching feedback
  • QA workflows: disputes, approvals, evaluation plans
Book a Demo

Enterprise

Custom AI and integrations at scale

$50 per user / month
  • Everything in Professional
  • Unlimited AI scorecards
  • Test prompts & scorecards on your own conversations
  • API + MCP access
Book a Demo

MiaRec Relationship Management — After every call, follow-up work gets done automatically.

Essentials

Core AI analysis for teams getting started

$25 per user / month
  • Auto-created customer records & tasks
  • Follow-up reminders from conversations
  • Built-in accounts, contacts, deals & tickets
Book a Demo
Most popular

Professional

Deeper insight for established programs

$35 per user / month
  • Everything in Essentials
  • Buying-signal detection → opportunities
  • Complaint detection → service requests
Book a Demo

Enterprise

Custom AI and integrations at scale

$50 per user / month
  • Everything in Professional
  • Cross-conversation customer memory
  • Churn-risk detection
  • Custom objects · webhook push (Zapier, Make, n8n)
Book a Demo

Full feature grids are public — no gating behind a sales call.

Bundle and save

Two products save 10%. All three save 15%. Bundled products share the same tier.

Request a Custom Quote

Pricing questions, answered

Yes — plans start at 25 users, on an annual contract. If your team is smaller, talk to sales about the right starting point.

No. Bundled products sit at the same tier — Professional Conversation Analytics pairs with Professional Auto QA, not Essentials. That keeps capabilities consistent across the platform.

Per-user pricing includes AI analysis volume sized for typical contact-center workloads, so you don't meter every minute. Sustained usage far above typical volumes may need a custom plan.

Every feature and every tier is public — no gating behind a sales call. This page shows tier highlights; the complete grid is one click away on each product page.

See your own conversations, analyzed

Bring your questions — leave with a rollout plan and pricing for your team.

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